Unified Communications

5 Reasons Every Business Needs a Unified Communications (UC) Solution

  No matter what type of business or size business you have, the one aspect that you cannot afford to neglect is the communications you have with your customers. Businesses today are reaping the benefits of adopting one reliable solution for all of their communication needs thanks to the evolution of cloud-based unified communications (UC) […]

What do all these VoIP acronyms mean? Here is a glossary for you

Confused about a particular term or concept while learning about VoIP?  Allow the experts at Broadview to help clarify any question you have with our alphabetical glossary explaining the major themes in VoIP telephony.  If you still have questions, feel free to contact our team, we’re happy to help! What are Analog Audio Signals? – […]

5 Alternatives to having On-Hold Greeting Melodies

We’ve all been that customer who impatiently waits on hold for assistance, listening to the “Please hold, your call is valuable to us” message over and over again as the theoretically calming symphony music plays in the background. Depending on how long you have been listening to the on-hold greeting, you may even be ready […]