6 Reasons Business Communications are Evolving from Legacy Voice to Hosted VoIP and Cloud UC

Businesses are turning to cloud-based Voice over Internet Protocol (VoIP) and unified communications (UC) solutions for myriad reasons: to control and reduce costs, manage complexity, increase productivity, and enable easier collaboration. But for many organizations, VoIP and UC implementations can be challenging to manage. Luckily, communications service providers (CSPs) can remove the complexity and alleviate […]

Become More Efficient with Apps for Productivity

It’s hard not to associate mobile apps with absolute distraction, since some of the most popular are social media apps like Instagram and games like Candy Crush. That being said, apps can and do often use their force for good. In the working world, we need all the help we can get when it comes […]

5 Alternatives to having On-Hold Greeting Melodies

We’ve all been that customer who impatiently waits on hold for assistance, listening to the “Please hold, your call is valuable to us” message over and over again as the theoretically calming symphony music plays in the background. Depending on how long you have been listening to the on-hold greeting, you may even be ready […]

Fall in Love with Your Business Phone System

Let’s face it, the word “love” isn’t typically the first word you hear people use to describe their business’ phone system, but with the advanced functionality that cloud-based systems can deliver, it should be. The quality and efficiency of your communications with your customers and your team is key to your business’ productivity, reputation and […]

Leverage Tech to Increase Sales

  At a recent Dreamforce conference, analyst Tad Travis stated his estimate that 40% of sales organizations would begin automating their sales operations with technology. In today’s landscape, we’re already close to that 40%. Another interesting tidbit he released is that an estimated 50% of large-scale B2B sales companies would use predictive analytics to shape […]

5 Major Phone Trends in the Future

  Growth in technology now happens in leaps and bounds, and it doesn’t take long for news to be old news. In order to keep up with trends of the present, know what is coming in the near future and avoid being left in the past.   Once just a platform for the most advanced […]

Invest in a cloud phone system because…

Cloud technology makes it easier than ever for companies to work from wherever their workers are most comfortable. There really is not much difference between taking a call at home, on-the- go, or in the office if you have the right technology to support your team. Need more convincing? Here are some of the positive […]

Hang up on your old phone system!

Along with adopting cloud services, many businesses are taking advantage of progressive technological developments to further save money and allocate resources elsewhere. By implementing Voice over Internet Protocol (VoIP), businesses are enabling vocal communication over the Internet, and reaping the many benefits of the system. In essence, VoIP—colloquially referred to as Internet telephony—is a series […]